Better Customer Service
Our primary focus is excellent client service and satisfaction. We strive daily to provide the most accurate coding and billing services possible. We achieve our goals through a dedication to service, a strong foundation of business knowledge, and the best available coding and billing technologies.
Our company was founded by Brian Clare, MD, FACEP, CPC and everything we do is based on Brian’s mission of ensuring physicians are paid in full for services provided. Our advantage is that we understand the issues associated with providing excellent quality of care, yet ensuring you have the best tools available to manage your practice. We always try to see things through your eyes, from a physician's perspective.
When you become our client, you will have a dedicated account manager who will be our liaison with your practice. Should you or your practice manager have a question, just call or email your account manager and they will get back to you with the answer. If you need a special report run, just ask.
Your account manager:
- Monitors your coding, billing, and collection results and trends.
- Works with our team to maximize your group’s performance.
- Ensures that you understand your reports.
- Provides support for actionable items (such as provider credentials or managed care contract negotiation).
We designed our company so you will have peace of mind. After all, this is ultimately why you should hire us. Your account manager will help make your life more worry-free.